Griffin Communications Group

Reports to: Account Manager

Job Responsibilities

• Writing -- drafting press materials, newsletters, brochures, web copy, etc.;
• Media relations – updating media lists, media pitching, blog monitoring, social media outreach
• Research – compiling information, summarizing findings
• Project/event management
• Client relations – attending client meetings, participating in client brainstorming sessions, compiling monthly client status reports, developing/maintaining timelines
• Administrative – answering phones, attending staff meetings, assisting with office support, participating in professional social networking and team-building exercises

Measured Levels of Success

• Produces accurate, timely and high quality results in all assigned tasks.
• Contributes innovation and creativity to assigned account projects.
• Adheres to deadlines and established standards
• Prepares for meetings; contributes ideas, information and recommendations
• Learns from mistakes and does not repeat mistakes.

Qualifications

• Experience – Minimum of 2-3 years PR and communications experience (preferably in agency setting)
• Education – College graduate, preferably with a bachelor’s degree in communications or journalism
• Skills –
• Writing – newswriting (including Associated Press style format), sales-oriented copy (including newsletters, proposals, etc.); three writing samples required (press release, media pitch and newsletter article) candidate must be a strong writer
• Time Management – ability to self-manage time spent on projects
• Computer – Microsoft Word, Excel, Outlook, PowerPoint
• Communications – general knowledge of all tools used to support communications and branding campaigns (i.e., media relations, social media, advertising, collateral, events, Internet, grass-roots, etc.); creativity
• Other – strong organization skills
• Capabilities – multi-tasking, performing under tight deadlines, problem solver, attention to detail, organized, can listen to and take direction/constructive criticism
• Personality Traits – persistent, optimistic, service-oriented/personable, can-do attitude, confident, ability to lead, initiative, honest and direct, responsible

Other

• Works a minimum of 40 hours per week
• Works in Griffin Communications Group headquarters office in Houston
• Some travel required

Reports to:  Account Manager

Job Responsibilities (including, but not limited to, the following)

• Writing -- drafting press materials, newsletters, brochures, web copy, etc.; candidate must be a strong writer
• Media relations – updating media lists, media pitching, blog monitoring, social media outreach
• Research – compiling information, summarizing findings
• Project/event management
• Client relations – attending/leading client meetings, interfacing with the client, participating in client brainstorming sessions, compiling monthly client status reports, developing/maintaining timelines.  May manage some client accounts for the agency.
• Administrative – attending staff meetings, assisting with office support, participating in professional social networking and team-building exercises

Measured Levels of Success

Success in the Senior Account Executive position will be measured by the following benchmarks:

• Regularly demonstrates confidence and ability to solve client challenges; proactively develops lists of recommended solutions and presents to Account Manager for consideration
• Regularly presents ideas or new industry trends and practices to managers and co-workers
• Meets set deadlines for all tasks
• Produces quality work without grammatical errors and limited AP errors
• Learns from mistakes; same mistakes are not repeated
• Positive feedback from client contact or vendors
• Prepares for meetings; brings ideas and actively participates in company and account meetings
• Adheres to the agency’s standards of excellence

These benchmarks will be evaluated by the Account Manager.

Qualifications

• Experience – Minimum of 5-7 years public relations and communications experience (preferably in an agency setting)
• Education – College graduate, preferably with a bachelor’s degree in communications or journalism
• Skills –
• Writing – newswriting (including Associated Press style format); sales-oriented copy (including newsletters, proposals, etc.); three writing samples required (press release, media pitch and newsletter article)
• Management – time and project management
• Computer – Microsoft Word, Excel, Outlook, PowerPoint
• Communications – general knowledge of all tools used to support communications and branding campaigns (i.e., media relations, social media, advertising, collateral, events, Internet, grass-roots, etc.); creativity
• Other – strong organization skills
• Capabilities – multi-tasking, performing under tight deadlines, problem solver, attention to detail, organized, can listen to and take direction/constructive criticism
• Personality Traits – persistent, optimistic, service-oriented/personable, can-do attitude, confident, ability to lead, initiative, honest and direct, responsible

Other

• Works a minimum of 40 hours per week
• Works in Griffin Communications Group headquarters office in Houston 
• Some travel required

Reports to: Vice President

Job Responsibilities

Account Services (90%)

• Manages all assigned account team activities to ensure deadlines are met; delegates responsibilities to team members; conducts internal account brainstorming sessions; responsible for team production of high-quality work
• Performs account team work as needed – i.e., copywriting, high-level media pitching, social media outreach
• Reviews/edits all materials before sending to client for approval
• Client relations – serves as day-to-day client interface; plans and leads client meetings, sets realistic client expectations on all projects; continually keeps client abreast of status of current projects
• Supports additional client activities as requested by supervisors

Human Resources (10%)

• Manages employees – participates in new employee interviews, provides clear direction on assigned client projects; mediates/counsels on employee performance issues, participates in annual reviews,
• Participates in and contributes to administrative functions of the company including  staff meetings, office operations and support, and team-building exercises

Measured Levels of Success

Success in the Account Manager position will be measured by the following benchmarks:

• Provides effective strategic direction to account teams
• Regularly makes recommendations to clients to solve problems without having to necessarily involve senior management; exhibits confidence in interactions with clients
• Ensures assigned account teams are performing efficiently, on schedule and within the established scope.
• Actively sets and meets deadlines for account tasks
• Lack of complaints from client contact
• Continually contributes innovativeapproaches to standard communications projects (i.e. press releases, newsletters, etc.) in order to increase overall impact and effectiveness
• Ensures account teams are producing superior quality products and adhering to agency’s standards of excellence

These benchmarks will be evaluated by National Practice Lead.

Qualifications

• Experience – Minimum of 8 years communications experience, preferably with some time spent at a PR or communications agency
• Education – College graduate, preferably with a degree in communications or journalism
• Skills –
• Strategic planning – communications plans and campaign development
• Writing – newswriting (including Associated Press style format), sales-oriented content (including collateral, proposals, etc.)
• Management – supervision, client relations, project management, time management, understanding of daily operations of a communications agency
• Computer – Microsoft Word, Excel, Outlook, PowerPoint
• Marketing – strong knowledge of all tools used to support communications and branding campaigns (i.e., media relations, social media, advertising, collateral, events, Internet, grass-roots, etc.); creativity
• Other – business development lead generation
• Capabilities – multi-tasking, performing under tight deadlines, problem solver, delegation, leadership, attention to detail, organized, can listen to and take direction/constructive criticism
• Personality Traits – leader, persistent, optimistic, service-oriented, personable, can-do attitude, confident, initiative, honest and direct, responsible

Other

• Works a minimum of 40 hours per week
• Works in Griffin Communications Group headquarters office in Houston, as well as at client locations (when needed)
• Some travel required

Reports to: National Practice Lead(s)

Job Responsibilities, Accountabilities, Duties

Account Services (80%)

• Develops/implements/evaluates strategic marketing campaigns and communications programs/tools for assigned agency clients
• Manages all team activities for assigned accounts  to ensure deadlines are met; delegates responsibilities to team members; responsible for team production of high-quality work
• Maintains outstanding client relationships through effective communications, reporting and problem-solving.
• Serves as day-to-day client interface; plans and leads client meetings (including client contract/financial discussions)
• Sets realistic client expectations on all projects; continually keeps client abreast of status of current projects
• Develops overall marketing strategies for assigned accounts
• Pitches high-level media and/or complex story ideas
• Edits all content and collateral before sending to client for approval
• Conducts and leads internal account brainstorming meetings
• Assists Practice Leads in grooming Account Managers, Account Executives to better service their accounts
• Supports additional client activities as requested by agency leadership ; actively participates in special projects of the agency

Human Resources (10%)

• Conducts new employee interviews
• Conducts direct report employee annual reviews
• Manages employees
• Provides clear direction on assigned client projects
• Assists in serving as mediator/counselor for employee issues
• Participates in administrative functions of the company, including  staff meetings, office support and team-building exercises

Business Development/Agency Marketing (10%)

• Participates in new business development inquiry meetings
• Participates in evaluation and development of new business proposals/scopes; assists with editing of such documents
• Actively identifies, pursues new business development opportunities with established clients.

Measured Levels of Success

Success in the Senior Account Manager position will be measured by the following benchmarks:

• Regularly makes recommendations to clients to solve problems without having to necessarily involve senior management; expresses confidence in interactions with clients
• Assigned accounts are profitable
• Account teams operate efficiently
• Consistently meets set deadlines for all tasks
• Evokes positive feedback from clients
• Actively provides strategic guidance and counsel to clients and account teams
• Continually finds innovative approaches to standard marketing projects (i.e. press releases, newsletters, etc.) in order to keep pace with new trends, best practices and to increase positive impact
• Prepares for client brainstorming meetings; brings ideas to the table
• Ensures account teams are producing superior quality products and adhering to agency’s standards of excellence

These benchmarks will be evaluated by National Practice Leads.

Qualifications

• Experience -- Minimum of 10 years marketing and communications experience.  Time spent at a marketing or PR firm is a must!
• Education -- College graduate, with a degree in communications or marketing
• Skills –
• Management -- supervision, client relations, project management, time management, understanding of daily operations of a marketing firm
• Computer – Microsoft Word, Excel, Outlook, PowerPoint
• Marketing – strong knowledge of marketing strategy and the tools used to support marketing communications and branding campaigns (i.e. media relations, advertising, collateral, events, Internet, grass-roots, etc.); creativity; writing (including Associated Press style format)
• Other – sales pitching
• Capabilities – multi-tasking, performing under tight deadlines, problem solver, delegation, leadership, attention to detail, organized, can listen to and take direction/constructive criticism
• Personality Traits – STRONG leader, team-player, persistent, optimistic, service-oriented, personable, can-do attitude, confident, initiative, honest, responsible

Other

• Works a minimum of 40 hours per week
• Works in Griffin Communications Group office, as well as at client locations (when needed)
• Some travel required